<?php

return [
      'submit_ticket' => 'Submit Support Ticket',
      'ticket_subject' => 'Ticket Subject',
      'ticket_subject_placeholder' => 'Brief summary of the issue you are experiencing',

      'priority_label' => 'Priority Level',
      'priority_placeholder' => 'Select priority',

      'priority_low' => 'Low – General inquiry',
      'priority_medium' => 'Medium – Service issue',
      'priority_high' => 'High – Urgent or blocking issue',

      'description_label' => 'Issue Description',
      'description_placeholder' => 'Please provide detailed information about the issue, including any relevant steps or error messages',

      'attachment_label' => 'Supporting Attachment (optional)',

      'support_info_title' => 'Support Response Information',
      'support_info_text' =>
            'Our support team typically responds within 24 hours during business days. 
         For time-sensitive or service-blocking issues, please select High Priority.',
];
